Privacy Policy

Effective Date: 07/09/2025
Company: UniverseX Interactive Private Limited (operating as “Verkx”)
Domains: verkx.in | verkx.com

Introduction

Verkx, a product of UniverseX, values the privacy of every individual and organization that engages with our platform. This Privacy Policy outlines how we collect, use, disclose, and protect personal and business information from vendors, service professionals, marketing partners, and customers. By accessing or using Verkx, you agree to the practices described herein.

Information We Collect

In order to provide our services effectively, Verkx collects certain categories of information. For vendors, we collect business registration details, KYC documentation, workforce information, and payment and invoicing details. For service professionals, we may collect personal information such as name, verified identification (including Aadhaar or PAN), contact details, skill sets, availability schedules, wage preferences, and performance history. For marketing partners, we collect basic contact information, agency or company affiliations, and campaign performance metrics. For customers, we collect name, contact information, booking history, payment records, and service feedback.

Use of Information

The information collected is used solely for legitimate business purposes, including but not limited to connecting manpower supply with demand, creating and managing work orders, enabling payment processing and invoicing, ensuring compliance and fraud detection, conducting analytics to improve the platform, and communicating service updates or promotional offers where consent has been provided. Verkx does not sell personal data to third parties under any circumstances.

Sharing of Information

In order to facilitate services, certain data may be shared between vendors and service professionals, as well as between customers and service professionals, strictly for the purpose of completing work orders. Verkx may also share information with trusted third-party providers, such as payment gateways, communication platforms, or hosting services, who are bound by confidentiality and data protection agreements. Information may further be disclosed to regulatory or legal authorities when required by applicable law.

User Rights

All users of Verkx have the right to access and update their personal information. Users may also request the deletion of their data, subject to legal and regulatory retention requirements. Customers and professionals may opt out of marketing communications at any time. Any requests concerning data access, correction, or deletion can be made by contacting us at privacy@verkx.com.

Security

Verkx employs appropriate technical and organizational measures to protect information against unauthorized access, misuse, or disclosure. This includes encryption of sensitive data, cloud-based backups, continuous monitoring, and limited role-based access. Despite these measures, no system can guarantee absolute security, and users acknowledge the inherent risks of data transmission over the internet.

Updates to Policy

Verkx reserves the right to update or amend this Privacy Policy at its discretion. Any changes will be communicated through our website. Continued use of the platform after such changes signifies acceptance of the updated terms.