Fair Wage & Safety Policy

Effective Date: 07/09/2025
Company: UniverseX Interactive Private Limited (operating as “Verkx”)
Domains: verkx.in | verkx.com | universex.in

Introduction

Verkx is committed to building a manpower ecosystem that is fair, transparent, and safe for all participants. This Fair Wage & Safety Policy sets out the principles and obligations that apply to vendors, service professionals, and customers who use the Verkx platform. By registering on Verkx, you agree to comply with this policy in addition to the Terms of Use and Privacy Policy.

Fair Wage Principles

Verkx believes that every professional has the right to fair and equitable compensation. Service professionals using Verkx have the ability to set or negotiate their wages for each work order, subject to applicable laws and market standards. Vendors and customers are required to respect the agreed rates and to process payments only through the platform. Any attempts to underpay, bypass, or exploit professionals are considered a breach of this policy and may result in suspension or termination of accounts.

Safe Working Environment

Safety is a fundamental value of Verkx. Vendors and customers are required to provide a safe and respectful environment for service professionals to perform their work. Service professionals must also conduct their duties in a safe and professional manner, following applicable health and safety regulations. Acts of violence, harassment, discrimination, or unsafe practices will not be tolerated and may lead to immediate removal from the platform.

Verification and Compliance

All professionals and vendors onboarded to Verkx undergo KYC verification and background checks as applicable. This process is designed to ensure accountability and to protect customers, businesses, and the professionals themselves. Users must provide accurate information during verification and must comply with local labor, tax, and compliance requirements.

Emergency & SOS Protocol

Verkx provides an SOS feature within its platform to escalate urgent issues, including safety concerns or emergencies during a work order. This feature connects affected parties with designated resources and, where necessary, local authorities. Misuse of this feature is prohibited.

Feedback and Enforcement

Verkx maintains a feedback system that allows customers, vendors, and professionals to rate their experience and report misconduct. Ratings and reports are reviewed by the Verkx compliance team to identify patterns of abuse, unfair treatment, or unsafe conditions. Verified violations of this policy may result in penalties, suspension, or permanent removal from the platform.

Continuous Improvement

This policy will be reviewed periodically to ensure alignment with evolving labor laws, safety standards, and industry best practices. Verkx may update the policy at any time, and changes will be published on the website. Continued use of the platform after updates constitutes acceptance of the revised terms.